These terms govern your use of the StayReel website. By using the site, you agree to them. If you buy our service, our Host Terms of Service also apply; if you use a property’s guest page, the Guest Notice applies.
1. Who we are
This website is operated by StayReel (“StayReel”, “we”, “us”, “our”).
2. Using the site
You may use the site for lawful, personal and business purposes connected with our service. You agree not to:
- misuse, disrupt or attempt to gain unauthorised access to the site or its systems;
- copy, scrape, republish or resell the site’s content except as allowed below or by law; or
- use the site to post or transmit anything unlawful, infringing or harmful.
3. Intellectual property
The site and its content, including the StayReel name, logo, text, design, images and video, are owned by or licensed to us and are protected by law. You may view and share links to our pages, but you may not otherwise use our content without our permission, except where the law allows.
4. Buying our service
Any prices and packages shown on the site are an invitation to enquire or buy, not an offer, and may change. The terms that apply to a purchase are our Host Terms of Service, together with what is described at checkout.
5. Information only: no guarantee of results
Content on the site (including examples, statistics and case studies) is general information to help you understand the service. It is not advice, and we don’t guarantee any particular outcome such as bookings, occupancy or social-media results.
6. Other sites and links
The site may link to third-party sites or services (for example social platforms or our payment provider). We don’t control them and aren’t responsible for their content or practices; their own terms and privacy policies apply.
7. Availability and “as is”
We aim to keep the site available and accurate, but we provide it “as is” and “as available”. We may change, suspend or withdraw all or part of it at any time, and we don’t warrant it will be uninterrupted or error-free.
8. Our liability
To the extent permitted by law, we are not liable for any indirect or consequential loss arising from your use of the site. Nothing in these terms limits liability that cannot lawfully be limited, or any mandatory consumer rights you have where you live.
9. Privacy
We handle personal information as described in our Privacy Policy, and we use cookies as described in our Cookie Notice.
10. Changes
We may update these terms from time to time. The version posted when you use the site applies to that use.
11. Governing law
These terms are governed by the laws of New Zealand, and the courts of New Zealand have non-exclusive jurisdiction. Your mandatory local consumer and privacy rights still apply where you live.
12. Contact
Questions about these terms? Please use the contact form on the site.